Configuration & Change Management Training

09.10.20 - Motivation & Introduction

• Is identifying changes in IT a crucial issue for digitalisation?
• Classification of Versio.io in the context of IT monitoring, ITSM, CMDB and EAM
• What problems does Versio.io solve or what use cases does it offer for end customers?

16.10.20 - Fully automated data collection

• Basics of the Versio.io system architecture
• A path to fully automated documentation
• Installing a OneImporter
• Configuring importers
• Best practices for troubleshooting

23.10.20 - Design & implementation of the configuration model

• Conceptual basis
• basic configurations
• Configuring imported entities
• Configuring entity groups
• Design guidelines for importing entities into Versio.io

30.10.20 - Automated governance & compliance validation

• Conceptual basis
• Definition of rules (logic, script)
• Analysis of rule violations

06.11.20 - Event Management & Alerting

• Conceptual basis
• Overview of available integrations with third-party systems
• Create alert configuration
• Trigger actions based on rule violations

13.11.20 - Business Process & Batch Job Monitoring

• Conceptual basis
• Data integration as the starting point for process mining
• Configuration of a process mining
• Analysis of process monitoring results (master process, variants, process KPIs, etc.)

20.11.20 - Versio.io monitoring integration using Dynatrace as an example

• Conceptual basis
• Filtering based on topology information (management zone, applications, tags)
• Integration into Versio.io and Dynatrace via deep links
• Alerting of rule violations to optimise Davis Root Cause Analysis

27 November 2020 - Versio.io OpenAPI

• Conceptual basis
• Create and manage API tokens
• Data imports and exports to the Versio.io temporal database

04.12.20 - IT security & technology management

• Conceptual basis
• Security validations using the example of PortScan and SSL certificates
• Introduction to the National Vulnerable Database (NVD) of the National Institute of Standards and Technology (NIST)
• Implementation of security checks based on NVD and Dynatrace data
• Control of enterprise architecture specifications and development plans

11 December 2020 - OpenSpace

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