Business process & batch job monitoring

Learn how to monitor business processes & batch jobs including process KPIs with

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Method and product training

In this seminar you will learn how to configure the automation of process mining and analyze process flow and key performance indicators in Use the aggregated master and variant process flow to better understand the diversity of your processes. And the process KPIs help you back up your process optimization with objective facts.

Training contents

Introduction & motivation

  • The importance and value of a process
  • From target to real life process
  • The significance of process monitoring in the context of process management

Process fundamentals

  • Process modeling
  • Process key performance indicators (KPI)
  • Process mining
  • Process optimization Business process & job monitoring

  • Historization as the basis for the process mining of business objects
  • Data import of business objects
  • Mining configuration options
  • Aggregierte Master-Prozesse und Prozessvarianten
  • Customize process key performance indicators

Practical exercise

  • Import and historize a business objects
  • Configure the business and job mining
  • Analyse the monitored processes and jobs

Target audience

  • Process Manager
  • Process Owners
  • Quality Manager
  • IT Monitoring Experts
  • DevOps Engineers
  • System administrators

Previous knowledge

  • Process modeling and key performance indikator (KPI)
  • IT fundamentals

Tools used

  • SaaS and Managed
  • CRM-System with example data
  • Batch jobs

Training conditions

Training schedules

  • 2021
    • 17.09.2021 - Online
    • 19.11.2021 - Online
    • Inhouse training - Worldwide

SG = Schedule guarantee
FB = Fully booked

Training registration

Please fill in the registration form completely and read the conditions of participation before sending the registration form. Thank you!

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